Privacy Policy
Effective Date: [INSERT DATE] Last Updated: [INSERT DATE]
This Privacy Policy explains how [BUSINESS LEGAL NAME] (“Inkr Agency,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit [https://inkragency.com] (the “Site”) or otherwise interact with our services. We are based in Rhode Island, USA, and we have written this policy to comply with the Rhode Island Data Transparency and Privacy Protection Act (RIDTPPA) and other applicable privacy laws.
We have written this notice in plain language. If anything is unclear, please contact us using the details at the end.
1. Who This Policy Applies To
This policy applies to visitors to our Site and people who contact us, request a quote, or use our services. Under Rhode Island law, an individual residing in Rhode Island who is acting in a personal or household context is referred to as a “customer.” Where this policy describes your rights, those rights are provided to Rhode Island customers and, where applicable, to residents of other states with similar laws.
This policy does not apply to information collected in an employment or commercial (business-to-business) context, or to third-party websites we link to but do not control.
2. Personal Data We Collect
We collect the following categories of personal data:
- Identifiers and contact information — such as your name, email address, phone number, business name, and mailing address when you fill out a form, request a quote, or email us.
- Communications — the content of messages you send us through contact forms, email, or other channels.
- Transaction and project information — details you provide about your project, services requested, and (where applicable) billing information processed through our payment provider.
- Technical and usage data — such as your IP address, browser type, device information, pages viewed, referring URLs, and similar analytics data collected automatically when you visit the Site.
- Cookies and similar technologies — see the Cookies section below.
We limit our collection of personal data to what is adequate, relevant, and reasonably necessary for the purposes described in this policy.
3. How We Collect Personal Data
We collect personal data:
- Directly from you — when you complete a form, request information, email us, or engage our services.
- Automatically — through cookies, analytics tools, and server logs when you use the Site.
- From third parties — such as analytics providers or service providers who help us operate the Site.
4. Why We Use Personal Data
We use personal data for the following purposes:
- To respond to your inquiries and provide quotes or information you request.
- To provide, manage, and improve our services and the Site.
- To process transactions and send related information such as confirmations and invoices.
- To communicate with you about your project or our services.
- To maintain the security and integrity of the Site.
- To comply with legal obligations.
5. Sensitive Data
We do not intentionally collect sensitive data through our Site. Sensitive data under Rhode Island law includes information revealing racial or ethnic origin, religious beliefs, mental or physical health conditions, sex life, sexual orientation, citizenship or immigration status, genetic or biometric data used to identify a person, the personal data of a known child under 13, and precise geolocation data.
If we ever need to process sensitive data, we will obtain your consent first. Please do not submit sensitive information through our forms unless we specifically request it.
6. Children’s Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal data from children under 13. If we learn that we have collected such information without verifiable parental consent as required by the federal Children’s Online Privacy Protection Act (COPPA), we will delete it. If you believe a child has provided us personal data, please contact us.
7. How We Share Personal Data, and Third Parties
We share personal data only as described below. We share it with:
- Service providers (processors) who perform functions on our behalf such as website hosting, analytics, email delivery, payment processing, and customer communication. These providers are bound by contracts that require them to protect your data and use it only to provide services to us.
- Legal and safety recipients, when required by law, legal process, or to protect our rights, users, or the public.
- Business transfers, in connection with a merger, acquisition, or sale of assets, in which case we will require the recipient to honor this policy.
Third parties to whom we have sold or may sell personally identifiable information: NONE. We do not sell personal data.
A current, representative list of the third-party services we use includes: Hostinger (hosting), Visitor Tracking (analytics), your email provider, your payment processor.
8. Sale of Personal Data and Targeted Advertising
We do not sell your personal data, and we do not use it for targeted advertising or for profiling that produces legal or similarly significant effects. If this ever changes, we will update this policy and provide you the ability to opt out before doing so.
9. Cookies and Tracking Technologies
The Site uses cookies and similar technologies to operate properly, remember your preferences, and understand how the Site is used. You can control cookies through your browser settings, though disabling some cookies may affect how the Site functions. Where we use analytics, we do so to understand aggregate usage and improve the Site.
[If you add a cookie consent banner or specific analytics tools, describe them here.]
10. Your Privacy Rights
Depending on where you live, you may have the following rights regarding your personal data:
- Right to confirm and access: to confirm whether we are processing your personal data and to access that data.
- Right to correct: to request that we correct inaccurate personal data.
- Right to delete: to request that we delete personal data we have collected about you.
- Right to data portability: to obtain a copy of your personal data in a portable, usable format.
- Right to opt out: to opt out of the sale of your personal data, targeted advertising, and certain profiling. (As noted above, we do not engage in these activities.)
11. How to Exercise Your Rights
To exercise any of these rights, contact us using the information in the “Contact Us” section below. We will verify your identity before fulfilling your request, which may require us to ask for additional information.
We will respond to your request within 45 days. If we need more time due to the complexity or number of requests, we may extend this period by an additional 45 days and will tell you the reason for the delay.
There is no charge to exercise your rights, unless requests are excessive or repetitive, in which case we may charge a reasonable fee or decline to act, as permitted by law.
12. Appeals
If we decline to act on your request, you may appeal our decision by contacting us at the details below within a reasonable time. We will respond to your appeal in writing and explain our reasoning. If your appeal is denied, you may contact the Rhode Island Attorney General at https://riag.ri.gov/.
13. Data Retention
We keep personal data only for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or de-identify it.
14. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
15. Residents of Other States
If you are a resident of a state other than Rhode Island, such as California, Colorado, Connecticut, Virginia, or others with comprehensive privacy laws, you may have additional or similar rights under your state’s law. We extend the rights described in this policy to all visitors where reasonably practicable. To make a request, use the contact details below.
16. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. If we make material changes, we will take additional steps to notify you where required by law. Your continued use of the Site after changes take effect means you accept the updated policy.
17. Contact Us
If you have questions about this policy or wish to exercise your privacy rights, contact us at:
- Email: support@inkragency.com
- Mailing Address: INSERT MAILING ADDRESS
- Website: https://inkragency.com